NEIGHBOURGOOD SUTTER MANSION, San Francisco – A Smart Stay in the City
About the Hotel
Individually Designed Rooms
The 12 rooms feature air conditioning, flat-screen TVs with satellite channels, and private bathrooms with showers. All include premium bedding, laptop-friendly workspaces, bathrobes, slippers, and Keurig coffee machines. Some rooms offer California King beds, sleeper-sofas, working fireplaces, and Japanese soaking tubs. Bathrooms feature Salvatore Ferragamo toiletries and marble vanities.
Lobby Bar Service
The hotel provides a lobby bar serving complimentary coffee and tea. Room service is not available, but staff can assist with arranging food delivery from local restaurants.
Recreation and Common Areas
Guests have access to a 24-hour fitness center with Peloton bikes and Technogym equipment. The ground floor features a collection of old-fashioned games and a fireplace. The property offers concierge services for arranging local activities like hiking, biking trails, and whale-watching.
Central San Francisco Location
Located 3 km from Moscone Center, 3 km from Ghirardelli Square, and 3.5 km from University of San Francisco. Union Square shops and restaurants are a 15-minute walk away. The hotel is 25 km from San Francisco International Airport and 3 km from the F Market Street Car line.
Hotel Services Overview
Services include express check-out, ironing service, and business facilities with fax and photocopying. Staff at the 24-hour reception speak English and Spanish. Parking is available on-site for $54 per day. The hotel has three meeting rooms available for events, accommodating up to 74 guests.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Dryer
Services
- Dry cleaning
- Grocery shopping service
- Welcome drink
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I had a really nice stay at the hotel. The rooms were spacious, well-decorated, and equipped with everything I needed, although the open windows exposed me to pigeons, which was a bit bothersome during my 3-night stay. The service was warm, friendly, and incredibly helpful. The location was convenient and close to various transportation options and great dining spots. The dining experience, while simple and fresh, was basic and should have been complimentary for the price. Overall, a pleasant experience with a few minor drawbacks.
The hotel rooms were really beautiful and tastefully decorated, although much smaller than expected from the photos. The service was extremely friendly and helpful, offering great suggestions for lesser-known places to visit. The location was near transportation options but lackluster, and the dining experience was decent but not exceptional.
I felt like I had a home away from home at this hotel with comfortable beds and pillows. The suite on the 4th floor was street facing, and I appreciated having 2 bathrooms. The service was amazing, from the moment we arrived until we left. The staff accommodated us efficiently and even allowed us to park with no fee on street cleaning day. The location was convenient and central, perfect for exploring San Francisco.
Upon arrival, we were greeted by a fantastic host who brought us a bottle of Pinot Gris and assisted us up to our room. The rooms are well appointed with Apple TV's, L'Occitane toiletries, and a luxurious bed. However, the furniture in the rooms is not necessarily of the hotel's period, offering an eclectic mix of 'antique' pieces.
My stay at the hotel was quite pleasant overall. The rooms were spacious, with really comfortable beds and pillows, and they had all the essentials I needed. The service was excellent, accommodating us efficiently and being very friendly. The location was convenient for exploring the city, with various shops nearby. The dining experience was average, with continental breakfast options. The price was reasonable for what was provided, making it a good value for money.
The hotel has ups and downs. The rooms are cozy and equipped with luxurious amenities, but they are small for extra beds and can get chilly. The service is outstanding, with friendly and helpful staff, though some items might go missing. The location is convenient to explore the city but could feel unsafe for female travelers at night. The dining options are limited, but the sitting area is delightful. Overall, a mixed experience with some high points and room for improvement.
